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Health Check - employee issues 400 x 400

Your employees don't have computer issues... or do they?


Help Desk does not tell the whole truth: If you’re relying on end-users to let you know when there are issues, then you should know that they are not a reliable monitoring system: over half of all issues go un-reported. Employees just push on without complaining.

But even if they go unreported, they are out there: according to CIO Insight “29% of employees say that computer problems are the biggest productivity killer in the office.”

IT hassles cost money: The lost work time can be very expensive: workers lose an average of 22minutes per day due to tech issues. When you add that up over the span of a year, you start to realize the scope – and the cost - of the problem.

You're not alone: You probably have computer & software issues you aren’t even aware of. Our experience with over 700 customer environments is that things are usually not as you imagine them to be.

INTRODUCING

Applixure IT Health Check

A proven way to get data-based actionable insights into your computer and software environment so you can improve employees’ IT experience and security readiness.  Health Check provides comprehensive data about your whole computer environment including:

 

Complete Inventory Overview

Computers

  • Device types
  • Manufactures
  • Processors
  • Local storage
  • System memory
  • Displays


Operating systems

  • Operating systems
  • Last build upgrade time
  • Install ages

Software

  • Overview of installed software products
  • Overview of software usage
  • Installation types
  • Install ages

Computer and Software Environment Health Status

Computers

  • Disks near full
  • Clock is drifting
  • Devices with battery wear
  • Devices with slow startup times
  • Devices with driver problems
  • Devices with systematic high memory usage

Operating systems

  • Devices having End-Of-Life OS
  • Devices missing latest known OS security update
  • OS version sprawl

Software

  • Software that stops responding frequently
  • Software that crashes frequently
  • Software that hangs frequently
  • Software version sprawl

Security Readiness

Computers

  • TPM chip state
  • Secureboot state
  • Disk encryption state

Operating systems

  • Policies not managed centrally
  • Anti-malware status poor
  • Firewalling status poor
  • Computers not restarted for a long time

User accounts

  • Principal user is local administrator
  • Direct administrative domain accounts
Schedule your Health Check
“Often, when customers are first shown their results, they have an ‘aha’ moment: they see for the first time things that they did not realize were in their environments.”

What you will get

 

Chart

 

 Tools

 

 Stethescope

 

 Inventory

 

Executive Summary of the results

List of suggested quick-fixes and other improvements

Total health score & benchmark score

Complete inventory view of all your computers, displays and software

 

How it works

#c50736 - 01Kick-off Meeting
(45 minute meeting)

  • Deploy Applixure agents into the computers in your environment
  • Data collection begins immediately

#c50736 - 02Review preliminary results
(1 hour meeting)

  • Share & discuss preliminary findings
  • 2-3 weeks after kick-off meeting

#c50736 - 03 Health Check final results
(1 hour meeting)

  • Workshop to present and go through Health Check results
  • 2-3 weeks after preliminary review

Are you using a Managed Service Provider?

Applixure Health Check is a great way to see how your Managed Service Provider is doing. You can also share the Health Check results with your MSP as it can provide valuable data for them as they maintain and plan improvements to your environment.

Applixure IT Health Check Pricing

  • Up to 500 computers --> €495
  • Up to 1 000 computers --> €995
  • Up to 2 000 computers --> €1 495

Do you have over 2 000 computers? Contact Sales for a quote >>

 

Schedule your Health Check
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HELLO THERE!

We are Applixure

Applixure was founded in 2013 to enable IT departments to improve employees’ IT experience with the help of actionable data. Our founders noticed that IT was working without proper visibility of what was going on in their computer and software environments. They came up with a solution: Applixure.

Applixure is a B2B SaaS solution that provides IT with always up-to-date visibility of how computers and software are serving employees. It pulls the relevant data into intuitive dashboards and clearly indicates high-impact yet easy-to-fix issues - enabling IT to be more proactive. Set-up is quick, so you can start reaping the benefits almost overnight.

Today, Applixure is trusted by over 1000 companies and managed service providers (MSPs). Applixure can be bought a subscription solution. We also offer the Applixure Health Check as a one-off service.

Frequently Asked Questions

 

How long does Applixure Health Check take to perform & what does it require from me?

From kick-off to final report, Applixure Health Check takes 4-6 weeks. During that time, there are 3 meetings that we need you to attend:

  1. 45-min kick-off where we guide you on installing the Applixure Agents
  2. 1-hour preliminary review
  3. 1-hour final presentation.

 

 Can I get my Applixure Health Check results faster?

Yes! We can perform the Health Check in a tighter timetable. The reason we collect data for 4-6 weeks is to be able to get a more accurate view of the systematically recurring issues in your computer and software environment - rather than simply a snapshot of the issues you have during a few days. For example, your employees may not use software X every day, so to be able to see that it’s crashing systematically, we need to be monitoring on a day when it is used, and that’s more likely to happen when we monitor for longer.

Schedule your Health Check

Trusted by over 1000 companies & managed service providers