7 Things to Check First
to improve the quality of end-user IT
One of the main goals of IT is to enable employee productivity by ensuring their primary tools - computers & software - function properly. Many IT departments rely on end-users to report issues.
Unfortunately, employees are notoriously bad at recognizing and reporting issues - over half go unreported. Employees either muddle through, or ask colleagues for help. And, over time, this can reduce not only productivity but lead to lower job satisfaction.
We asked CIOs & IT Managers what areas they focus on to improve the quality of end-user IT. Download this checklist to see their top recommendations, and make sure you're paying attention to these things.