Applixure Feedback: Capture real user feedback on IT experience.

Understanding digital employee experience goes beyond just technical performance, it’s about how users actually feel. With Applixure Feedback, you combine real-time technical data with employee sentiment insights to create a truly user-centric IT strategy.

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A Trusted Partner for IT Leaders Driving Change

Fujitsu
Dustin
Jysk
Bitmore
Business Finland
Salvation Army
Galway
Foot Anstey
Ludvig
Murata

The Hidden Flaws in Employee IT Feedback – And How to Fix Them

Many companies either don’t measure feedback at all or rely on outdated surveys that miss the bigger picture. Technical data only tells one side, and support tickets capture just a fraction of issues. Without continuous feedback, companies lack real validation of what’s working and what’s not. The key is always-on feedback loops that integrate sentiment with technical insights, ensuring real problems are identified and addressed before they escalate.

Lack of Continuous Feedback

Problem:
Traditional surveys are done too infrequently and designed to measure overall satisfaction, but do not provide understanding of where the problems really are so that you know what bothers employees the most.
Solution:
Provide targeted surveys, also benefiting the technical data analysis, on a regular basis to be on the pulse of employees' sentiment. Allow even employees to give feedback whenever they feel there is a place for it.

Limited Integration with Technical Data

Problem:
Sentiment feedback is often disconnected from operational metrics, making it difficult to identify the root cause of dissatisfaction.
Solution:
Combine sentiment analysis with technical performance data (e.g., boot times slowing down, high memory usage, laptops with battery wear) to create a full picture and drive data-backed improvements.

Survey Fatigue & Low Engagement

Problem:
Employees and customers are overloaded with long, repetitive surveys via traditional channels (intranet, email), leading to low participation and unreliable data.
Solution:
Use short, contextual, and well-targeted feedback requests via computer desktop to increase engagement and response quality.

Why Applixure Finally Closes the IT Feedback Loop. For Good.

Applixure Feedback changes the game by providing an always-on feedback loop that integrates flawlessly to endpoints (not another plugin in the browser) to be a part of the day-to-day computing environment. This enables businesses to truly understand and act on what matters the most for employees, leading to a better IT experience, higher productivit,y and happier end-users. With Applixure Feedback, companies can finally bridge the gap between IT and end-users with regular sentiment data, ensuring a truly optimized digital employee experience.

Always-On Sentiment Tracking

Applixure Feedback provides an always-open channel for employees to share their experiences anytime, ensuring IT is always on the pulse of what works and what doesn’t. At the end, what matters the most is how end-users experience the functionality of digital tools.

Integrated with Technical Performance Data

Combining end-user sentiment with technical performance metrics leads to super-focused resource allocation on the things that matter the most.

Targeted, Contextual Surveys

Applixure Feedback allows for short, targeted surveys triggered by specific events, ensuring relevant and actionable insights.

Faster Problem Detection & Resolution

Employees can report issues before they escalate, allowing IT to identify trends and resolve problems faster.

Data-Driven Decision Making

Applixure’s visual dashboards and sentiment analysis tools help IT prioritize fixes based on real employee experiences, improving efficiency and satisfaction.
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IT Sentiment Surveys Simplified

Applixure Feedback gives you real-time insights into how employees experience IT. By combining always-on feedback with technical performance data, you can detect issues faster, prioritize what truly matters, and improve digital experiences effortlessly. Keep your finger on the pulse and make data-driven decisions with Applixure Feedback.

Seamless On-Device Feedback Collection
Feedback Dashboard
Feedback Collection Templates

Seamless On-Device Feedback Collection

With Applixure Feedback, surveys appear directly on users' devices via a client application; no logins, intranet portals, or extra steps are required. This frictionless approach ensures high adoption rates and makes it easy for employees to provide valuable feedback, helping IT teams continuously improve the user experience.

Feedback Dashboard

Gain instant visibility into employee experience with the Applixure Feedback Dashboard. This live snapshot aggregates all received feedback, providing clear insights into user sentiment. Quickly identify trends, address concerns, and enhance IT performance with real-time data.

Feedback Collection Templates

Gather employee insights seamlessly with Applixure Feedback. Employees can submit open feedback or rate their computer experience anytime. IT teams can also send targeted surveys to collect valuable data for improving the end-user IT experience. Pre-defined templates make creating and distributing surveys quick and hassle-free.

IT Discovery

Why IT Leaders Chose Applixure Feedback.

Traditional IT monitoring only tells part of the story. Applixure Feedback bridges the gap by capturing direct, unfiltered input from employees, giving IT leaders complete visibility into how technology impacts daily work. Stop guessing and start validating with Applixure Feedback.

Without Applixure Tools

IT Experience Blind Spots
Slow(er) Problem Detection
Lower Employee Satisfaction
Inefficient IT Investments
No Feedback Collection

With Applixure Tools

Real-World Insights
Seamless Adoption & Feedback Collection
Higher Employee Satisfaction
Complete Visibility
Data-Driven Optimization

3 Solutions. 1 Powerful Ecosystem.

Our solutions; Analytics, Workflow & Feedback, are designed to work together, making improving and streamlining the Digital Employee Experience easier, smoother and more effective.

Analytics

Real-time Computer Fleet Visibilty

 Find all relevant data in one place — in seconds. Be always up-to-date on how computers and software are serving your employees & where the issues lie.

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Workflow

Task Automation & visualisation

Automate important data for you — based on easily configurable rules — into actionable and manageable tasks to be completed and see how they are progressing.

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Feedback

User Sentiment

Have a full 360° view of your company’s Digital Employee Experience (DEX) by also getting employee sentiment data. Truly know how end-users experience IT: what works and what doesn’t.

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Enrich Any IT Use Case at Scale with Powerful Integrations

Our API enables you to send data anywhere, ensuring smooth integration with your existing systems and empowering you to leverage insights wherever they’re needed.

Why Companies Trust Applixure

Applixure prioritizes data security and compliance, ensuring your organization's sensitive information is protected with industry-leading measures:

ISO/IEC 27001 Certified
Single Sign-On (SSO) Support
End-to-End Data Encryption
Secure Cloud Hosting
Regular Security Audits and Penetration Testing
GDPR and Privacy Compliance

No Chatbots or Outsourced Support

Our support team isn’t made up of chatbots or outsourced help. You’ll work directly with the experts who built and continue to develop our solutions, ensuring you get knowledgeable, hands-on support every step of the way.

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How does Applixure ensure the security of my data?

Applixure employs ISO/IEC 27001 certification, end-to-end encryption, and regular security audits to safeguard your information.

Does Applixure integrate with our existing IT systems?

Our API enables you to send data anywhere, ensuring smooth integration with your existing systems and empowering you to leverage insights wherever they're needed.