Case studies

Customer Interview with Lee Walker, Head of Technology & Security at JTL

JTL's IT support team of 6 was stuck in reactive mode, struggling to keep their 1000 computers running smoothly. Listen to how Lee turned things around >>

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Case: JTL easily able to provide better employee IT experience with Applixure

JTL struggled to keep their over 1000 computers running smoothly. With Applixure, they can forecast issues & fix them before end-users are affected. Read case >>

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Case: How Coyle Personnel transitioned to proactive IT

Coyle Personnel wanted visibility into the root causes of employees' computer problems & to be able to identify & fix issues before they escalate. They got it done with Applixure. Read case >>

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Case Moonhill: Saving time and money with proactive IT

Moonhill lacked good visibility into the computer environments they manage, and that made solving issues challenging. With Applixure, they got the visibility they needed to be more proactive and saved both time and money. Read case >>

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Case: GRK outsources IT services & wanted better visibility of computers & software

GRK Group has outsourced the majority of its IT processes and struggled with visibility of their computer environment. Analytics was adopted by both GRK and the outsourced IT departments and is now providing valuable information enriching the company’s IT processes and saving money. Read case >>

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Case: Pihla Group gained transparency and productivity with Applixure

Pihla group needed more transparent cooperation with their MSP and visibility into the IT environments of acquired companies. In addition, they wanted to monitor the health of their own environment to make sure that employees' computers are secure and work smoothly >>

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Case: How Valtti Made the Shift from Reactive to Proactive End-user IT

Peter Caselius, Head of Device Management at Managed Service Provider Valtti, is passionate about providing customers with the best possible IT experience. Peter and his team of 5 manage tens of thousands of computers and software for 50 companies ranging in size from 10 – 10 000+ employees. Peter has led Valtti on their path from reactive to proactive IT with the help of endpoint visibility from Applixure. Read case >>

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Case: Data-driven Sales for Managed Service Provider Global VoiceLink

Global VoiceLink is a full-service IT Managed Service Provider. Their innovative Sales team has adopted a data-driven approach which has given them a competitive advantage: enabled them to provide better customer service, made working with customers more effortless, and sped up their sales cycles. Read case >>

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Case: International Law Firm Taylor Vinters Improves Employees' IT Experience with Applixure

Taylor Vinters wanted visibility into how computers and software were performing: where any issues were and what was causing them. Applixure was the solution. Read case >>

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How the JYSK IT team manages to stay small yet improve the employee experience with Applixure

JYSK wanted to reduce employees' IT hassle. They use Applixure to monitor 10 000 PCs in 1500 stores in 21 countries. Read the case study to learn more >>

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Kiwa: Data makes business management excited about IT

Kiwa, the leading inspection, testing and certification service provider in Northern Europe, wanted to monitor its IT environment and chose Applixure’s analytics service to provide the desired IT data. Applixure’s service exceeded all expectations and Inspecta decided to integrate IT monitoring deeper into its processes. Today, Applixure is also used for customer work and our easy-to-read reports actually make the company’s management excited about IT!

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Murata: Incorporating IT data to everyday maintenance operations

Murata wanted to understand the big picture of its IT workstation environment. They discovered that Applixure’s data enabled a lot more, such as incorporating data as part of everyday maintenance operations.

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Palmia: Applixure’s IT data helps mitigating changes in operational environment

Palmia needed to maintain the quality of IT tools in a constantly changing operational environment. They employed Applixure to transform processes so that whereas previously the rapid change had been disruptive, now Palmia is able to survey the state of its IT in advance, bringing much needed stability and peace of mind. The data allows the team to plan and implement the right actions for IT quality improvements.

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Business Finland: building solid IT foundations and making reporting easy

Business Finland has been using Applixure for monitoring the basic health of its IT environment for several years. Managing over 400 workstations in 35 countries requires a clear view of the workstations in terms of both hardware and software.

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Elmo: Higher end-user satisfaction with data-driven operations

Elmo, an end-user-oriented IT maintenance company, wanted to improve user experience for its client organizations. The company partnered with Applixure to obtain data from all end-user IT workstations. The improved end-user experience is reflected in higher customer satisfaction. Today, Applixure’s data also helps the company to develop its customer relationships.

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