Applixure Symposium with Ari Rahkonen and Tommi Eklund - event summary

Ari Rahkonen at Applixure Symposium

How will the shift toward knowledge work and a fully connected world change the future? These were the main topics at the first Applixure Symposium, held in Helsinki on 22 March 2017.

Applixure invited keynote speakers and IT industry professionals to meet and discuss topics relevant to both enterprises and the entire society. Common themes that ran across all presentations were transparency, productivity and the need to enable co-operation.

The presenters at the event included Ari Rahkonen (Senior Advisor and a professional board member), Tommi Eklund (Head of IoT and Offering and Development at Elisa Plc) and Harri Turtiainen, Applixure CEO.

Ari Rahkonen: “Knowledge workers must make their work transparent”

Knowledge work is not done in isolation: we need to constantly communicate about our work and status to others, increasingly often across organizational borders. According to Ari Rahkonen, successful companies need to create a culture that supports transparency, which is needed to foster innovation and co-operation.

The topic of transparency raised a lot of discussion. According to the participants, transparency extends from public communication (through social media, for example) to partner communication and all the way to transparent business models. Technology is a factor, too, with security policies limiting the ability to share data outside company firewalls, for example.

Another major topic in Mr. Rahkonen’s presentation was knowledge worker satisfaction and productivity. Tomorrow’s workers expect their everyday tools to function perfectly. Companies should create a flexible, efficient work environment that enables employees to succeed.

A key part of a good environment are well-working digital tools that connect to the network.

Tommi Eklund: “Don’t let technology get in the way of people’s work”

Tommi Eklund’s presentation took a look at past, present and future technologies. Emerging technologies are adopted at an increasingly fast pace, though at the same time many of those technologies become transparent for regular users. One of Mr. Eklund’s points was that, in fact, one of IT professionals’ tasks is to ensure that technology never gets in the way of everyday life.

One of the blooming new technologies is IoT – the Internet of Things. In fact, the technology has already gained maturity quickly across the board, from dairy farms to smart machinery cutting down timber in a remote forest. The key thing is to understand how IoT and smart sensors, for example, really help boost your productivity – what data matters to you and why.

Elisa Ltd is a leading supplier of IoT services. According to Mr. Eklund, Elisa’s strategy is not to do everything on its own but rather to partner up with leading companies in the field. The need for co-operation calls for both transparency and openness, but also for the technical abilities for limiting access to networked data when needed.

Harri Turtiainen: “Make sure your employees’ productivity tools really work”

After a look into the future of the connected world, Applixure’s CEO Harri Turtiainen turned the focus back to today’s workplaces and the lives of millions of employees.

“Studies show that each week, the average knowledge worker loses 4 hours of work due to computer problems. Many of these issues are not reported – IT managers do not know about the employees’ user experience with their PCs,” said Mr. Turtiainen.

Applixure’s solution allows companies to quickly assess the overall health of their PC environment and also to identify individual problems on workstations or laptops.

According to Mr. Turtiainen, transparency is one of Applixure’s design drivers. “Applixure enables transparency between companies and their IT service providers, for example. Both have access to the same data, presented in a visual, simple dashboard. Applixure allows both companies and service providers to take their game to the next level, resulting in better employee productivity and cost savings.”

Applixure enters the Brazilian market with tens of thousands of workstations

Applixure, a Finnish software specialist in measuring the functionality and health of computers, is continuing its globalisation. After expanding into the United Kingdom a year ago, Applixure’s latest major initiative is targeting the markets of Latin America. Co-operation with GRUPO CIMCORP, the leading Brazilian ICT service provider, will now bring the Applixure service to tens of thousands of new computers.

Applixure continues to globalise at a rapid pace and GRUPO CIMCORP, the leading Brazilian ICT service provider, has now chosen to incorporate the Finnish company’s software into its service offering. This partnership means that Applixure’s software will expand to tens of thousands of computers used in more than 3,000 client organizations of Cimcorp Group.

“With more than 200 million people, Brazil is the most important market in Latin America, and the progressive, dynamic approach of GRUPO CIMCORP makes it our ideal partner as we expand from market leadership in Finland to encompass global operations,” says Applixure CEO Harri Turtiainen.

Employee satisfaction is a selling point

The strength of Applixure cloud service is how the data it collects is turned, via it’s analytics platform, into smart knowledge with visual dashboards. Whole process is fully automated, service installs in minutes and is easy to use. This enables proactive approach for continuous improvements that not only delivers a substantial advantage when seeking to improve productivity, but also becomes a decisive factor when considering the job satisfaction of employees.

“The Applixure solution combines growing productivity with the improved employee satisfaction and better user experience that we particularly value. The unique approach of Applixure to computers health monitoring has aroused considerable interest here, and we have already secured the first client accounts,” explains Gilberto Caparica, Marketing Innovation & Partners Director at Cimcorp Group.

 

Applixure, an enterprise device telemetry and analytics company, has developed an intelligent cloud-based platform for analysing and reporting telemetry data from computers, terminals and applications. Applixure works in close partnership with IT service providers and international software houses, helping businesses to enhance employee productivity, user experiences, efficiency and security. The company has offices in Helsinki and Reading (UK), and customers in Finland, the United Kingdom, the Benelux countries and Brazil.

Grupo Cimcorp, one of the top ten leading providers of IT Datacenter and Telecommunication Solutions to the Brazilian economy, with over 700 employees and 3.000 clients has helped customers in Digital Transformation journey. www.grupocimcorp.com

 

Vincit boosts its service offering with Applixure

Vincit partners with Applixure

Vincit Group provides its enterprise and public sector clients with various IT services. The services range from software development, service design and ICT services. Going forward, Applixure will be a fixed part of Vincit’s workstation services.

”At Vincit, we wholeheartedly believe that any company’s most important asset is its satisfied personnel. Now that Applixure is part of our workstation services, we and our clients can proactively ensure that company employees have functional and always up to date software and hardware tools,” says Jan Karlqvist, Sales Director at Vincit.

Active service development is vital for IT service providers

”Today, clients demand transparency from their IT service providers. In practice, this means clear, reliable information on the clients’ workstation environments. This information allows practical actions for managing digital tools, boosting processes and upkeeping software and hardware proactively,” says Paavo Huhtanen from Applixure.

”Vincit has a can-do attitude and their ways of working match Applixure’s concept perfectly. We share a joint vision on how IT services should be developed.”

Applixure meets client and IT service provider needs

Applixure gathers important digital telemetry from computer workstations and software applications on the computers. Based on this information, IT service providers or company IT departments can easily focus practical development efforts on the areas with the highest impact and return on investment.

Applixure’s practical benefits include significant reductions in IT spending and increased user satisfaction and productivity due to computers that simply work better.

Applixure supports Microsoft for inventory reporting

Microsoft UK recently launched a self-service portal for companies who want to manage and keep track of their software licenses. The Microsoft Software Assessment Self-Service Tool (SASS) is mainly targeted to small and medium-sized businesses that often have little or no IT support in-house.

As part of the service process, Microsoft SASS users submit a full inventory report of their PC environment, typically 20-200 PCs. To make this reporting as smooth as possible, Microsoft evaluated several tools and Helsinki, Finland based Applixure received the highest rating – full five stars.

SASS - Five stars for Applixure

In-depth PC analysis and one-button reporting

A single PC contains a staggering amount of data, such as software license information. After installing Applixure’s agent software, Applixure automatically collects all relevant data and pushes it to Applixure’s cloud service.

Creating a PC inventory report for Microsoft SASS is as easy as clicking one button.

Beyond inventory reporting, Applixure’s visual graphs and summarized service scores allow taking a quick look at the health of the PC environment.

Long-term benefits of using Applixure include improved employee productivity, significant savings in IT costs and improved IT security, for example.

Fujitsu delivers a solid Applixure customer testimonial

Harri Turtiainen, Applixure CEO

Applixure CEO Harri Turtiainen (pictured above) and Jan Hursti, CTO, Fujitsu Finland, recently shared the stage at the Tools Day seminar held in Helsinki, Finland. Tools Day is an annual event for IT service management and IT project management professionals.

During his presentation, Jan Hursti explained how Fujitsu uses Applixure as part of their standard toolset for monitoring and managing their clients’ workstations.

– ”There’s plenty of data on workstations, but the key thing is identifying, collecting and presenting the data that matters. Applixure is the perfect tool for this: a cloud-based service that measures just the right things and produces clear, quality reports,” says Hursti.

Applixure service score

Preventing problems instead of solving them

As a service to its clients, Fujitsu ensures that tens of thousands of employees can work efficiently each day. IT has a tremendous impact on end-user productivity and work satisfaction.

Fujitsu and Applixure recently signed an EMEA-wide partner agreement for using Applixure’s solution.

According to Hursti, key factors for a smooth employee experience include

  • Not having to wait for the computer to boot up.
  • No constant application crashes.
  • Having the right applications required for daily work.
  • Having sufficient hardware and tools.

Fujitsu uses Applixure to understand the overall user experience on both company level and on individual employee level. Applixure provides transparency that allows proactively improving the IT experience and focusing resources on where it matters the most.

Applixure provides an at-a-glance, visual overview of the entire IT environment. Service scores allow transparent, high-level dialogue with IT service providers and client companies.

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